How To Order

You may send me an email/sms for inquiries with the below details. Please insert the subject/title as Tempting Heart Order:

Full Name (no nicknames please):
Email(Valid email address please. Strictly required!. Please also check your Spam/Junk folder for invoice and replies from me):
Contact Number (Please also provide me an alternate phone number, either your office or home number, in case I cannot reach you on the main number):


Collection dateline and time: Colletion : Self pick-up/delivery (Please refer to pick-up & delivery terms & condition)
Recipient name & contacts:
Please provide accurate delivery address:
Type of orders: Cupcakes/Cakes/Cookies
Type of frosting: Buttercream/Chocolate Ganache/Fondant
Flavor: Chocolate Moist/Choc/Vanilla/Red Velvet
Size: Small/Medium/Large
Set of:12/16/25/or more
Design/Theme/Reference/Color:
Custom Message:
Special request: 


a) 1 flavour only per set.

b) Please do take note that at least 50% deposit required for each order. Your order will only consider as confirm once I received the deposit.

c) Please confirm your order minumun seven(7)days in advance.
****I'll appriciate earlier confirmation.
I can however  slot your orders in as little as 4 days(only applicable if  my schedule not fully booked for the requested date).Just ring me to inquire about available dates.

d)Customation: Once you have submitted the orders and confirm with the customation ,strictly no color  or design change.Customer is fully responsible for their order details  that been submit.Please double check your order thoroughly before making confirmation.However ,if you need to make any changes to your order ,please do at least 7 days before the pickup date.
At no extra charges customers are entitled to
- add custom message
-request for custom colour change(choose a max of 3)

For other forms of customisations please provide reference picture .
Please be advised I can't guarantee the outcome of the custom colours or designs you choose will be favourable to your liking.If you are willing to take the risk, I will proceed with the order,however no refund or compesation requests will be entertained should the final product be deemed unsatisfactory.

e) For bulk order (more than 100pcs) at least 1 month confirmation needed!

f) CANCELLATION!
All paid orders and deposits are non-refundable. A 50% cancellation fee is applicable for all cancellation .

Don't hesistate to call for any inquires.